This restaurant - referring to the one on Manchester not downtown...has horrible customer relations - atleast my experience was very disappointing. They failed to note on our giftcard that reservations were mandatory for Sunday brunch. Was not on the fine print nor anywhere else on our paperwork. We drive 30 minutes to eat brunch and are refused at the door. RESERVATIONS ONLY - I look around the restaurant and more than 1/2 of the tables are empty. I asked to speak with the manager - after a short wait he appears and its like talking to a wall. He just cant seat us becasue the kitchen couldnt keep up. We are four adults - we shouldnt be that much of a burden. He tells us maybe he cant fit us in at 2pm (FOR BRUNCH) I got the feeling that becasue I wasnt dressed a certain way and carrying a certain purse that I was tossed to the side. Doesnt sit well with anyone, so i felt compelled to write this review so that anyone else who was considering this place would know 1) reservations are mandatory and 2) they dont care for middle class individuals.