Table was reserved for 3 at 1830 on a Wednesday evening. The manager on duty was a Ms. S. Strom.
The server took the order for two sweet manhattans, a single glass of Pinot Gris, and an order of Calamari. The Manhattans were weak , the Pinot was one half of a small wine glass, and the Calamari never arrived. The dinner order were two orders of crab cakes, a Prawn Platter. The crab cakes were mostly filler and dry. The Prawns were actually about 20 ct. Shrimp, most likely ordered from Sysco’s. At least they were of that quality.
After addressing the wine order, only being a half glass, the server offered to bring an additional glass that would be considered a normal serving at most restaurants. She returned with another half glass and was asked to return it as unsatisfactory.
The bill was tallied and the Calamari had to be removed as not having been served. The manager came out and explained that the wine was a standard pour of 4 oz’s. I begged to differ. She claimed that was standard practice. First, I doubt it was even 3 oz’s, let alone 4. After she, left the server offered to take the inadequate serving of wine off the bill. Another bill was then brought over by the manager and she said that she could only take off the glass that was not served, as if she were going to charge for the unserved order.
The server was very nice. The manager was very surly and aloof. I believe the poor operation they have a McGrath’s totally reflects the attitude of the manager. I would never take guests there, do to the marginally adequate food, inadequate bar fair, and the extremely surliness of the manager that was on duty at the time. The restaurant may have been half full at the time, so there was no excuse for such poor service by a restaurant. I’m surprised they are still in business.