Just wanted to follow up and say that I was finally able to get in touch with them and they justified the situation by mailing the card out to me.
Ordered a Publix voucher back in late November. It is now mid February and STILL haven't received it. It was noted at time of purchase that it would be mailed within 4-6 weeks. It's been twice as long. They don't respond to any voicemails or e-mails. THE WORST EVER!!!!!!!!!!! Stay away!!!