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• Reviewed | Voice Places | Oct 22, 2012

  

  BlackFinn American Grille

  THIS PLACE IS HORRIBLE!!! Our dinner club made reservations several weeks in advance. When we tried to confirm the reservation, it took two weeks for someone call us back. Upon our arrival, the "Assistant General Manager" was very nasty and told us that she would only seat us when the entire party of 15 arrived--and if everyone did not arrive within 15 minutes of the reservation, she would seat other people at our table. We understand that a lot of restaurants operate by this policy--and they inform you of that upon making your reservation. Blackfinn did not! The Assistant Manager's attitude was rude and unprofessional. Our waiter was not much better He was unfriendly and the service was very slow. We were seated at 7:15 and our food didn't arrive until 8:15. It took our waiter 30 minutes to bring the check. How was the food?? Luke warm and mediocre at best. Fortunately, our dinner club members are good natured and a lot of fun to dine with or the entire dining experience would have been a disaster!

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